Frequently Asked Questions

How can I contact you?
Click on the Contact Us button in the main menu
Where are AWI products made?
All AWI products are made in the United States.
How do I return or exchange an item?
Fill out the return/exchange request form found in "Customer Service", or you can call us toll free at 1-866-434-0692.
What is AWI's return policy?
Please see Return Requests found in "Customer Service".
How is AWI gear suppose to fit?
AWI's compression gear is designed to give the wearer a tight fit for maximum benefits. Please use size charts for proper sizing.
Who wears AWI gear?
Professional athletes to the weekend warrior wear AWI gear to improve their performance and their game. All sport enthusiasts of any age benefit from using AWI products.
How does Compression Gear work?
Click on the "Compression Info" link at the top of the page to read about the benefits of wearing compression gear.
Who will I be talking to when I call AWI?
Your call will be answered by the very people that own AWI. AWI is a family owned and operated business.
Does AWI offer team deals?
Yes we do! Please see Team/Wholesale Discounts.
Where is AWI located?
AWI is located at: PO Box 3721 Coeur d'Alene, ID 83816
Does AWI offer Investment Opportunities?
Please call AL Mark at 1-866-434-0692 for investment opportunities.
Does AWI do custom orders?
Yes! With orders of 20 or more. Please call toll free 1-866-434-0692 for details.
How quickly will I receive my order?
Your order will be shipped within 2 days of placing the order. Shipping time will depend upon shipping method chosen.
Washing & Care Instructions

Wetsuit and Neoprene Separates

Rinse Garment thoroughly with cool water after each use. Line dry away from the sun.

Belly Burners

Rinse Garment thoroughly with cool water after each use. Line dry away from the sun.
Wash in cool water with a gentle detergent if needed.

Lycra Clothing, Knee Pads, Elbow Pads and Football Girdles

Machine wash in warm water with mild detergent. Hang dry or dry on low heat.
Do not bleach or iron.
Pads can be left in Football Girdles during washing.

Polypro (winter gear)

Machine wash in warm water with mild detergent.
Hang dry only, Do not put in the dryer!.
Do not bleach or iron.